TYTSTEEL has been supplying steel products for 20 years and we have encountered all kinds of problems,
here are the most important concerns of our customers before purchasing.
Yes, We are an OEM and ODM manufacturer with a professional multi-lingual sales team. We have our own factory, which is located in TIANJIN, CHINA. We have been a leading power for 20 years in producing and exporting steel pipe, galvanized steel pipe, hollow section, galvanized hollow section, etc.
Yes, we can provide a free sample of 20 cm length for free, and you can feel the quality of our products by paying the basic shipping cost.
Please offer the specification of the product, such as material, size, shape, etc. So we can give the best offer. If any questions, please contact us freely by E-mail or Telephone.
We have our own testing center. We perform all the necessary tests on a daily basis to ensure product quality, including chemical composition analysis, mechanical properties testing, technical properties testing, and cosmetic inspections.
Of course, if you want to come to inspect the factory, our consultant will arrange the schedule for you. In addition, we support ZOOM videos for online factory inspection.
For regular-size products, we can guarantee delivery in as little as 3 business days. For OEM customers, our delivery time is typically 20-30 days.
We usually accept 30% T/T deposit, Western Union, paypal and L/C at sight payment. For long-term customers, we offer negotiable payment options. After payment, our consultant will update the product progress in real time.
We can guarantee the quality within 20 days after you receive the goods. If you find any defective products the first time, such as knocked flat, anti-alkali, rust, pipe mouth deformation, and other problems in transit, we will discuss the details of compensation with you on a case-by-case basis.
Q1: Are you a manufacturer?
A: Yes, We are an OEM and ODM manufacturer with a professional multi-lingual sales team. We have our own factory, which is located in TIANJIN, CHINA. We have been a leading power for 20 years in producing and exporting steel pipe, galvanized steel pipe, hollow section, galvanized hollow section, etc.
Q2: Do you have quality control?
A1）TYT uses the industry’s top steel pipe production line which is four times as expensive as our competitors.Our equipment can produce better quality and higher precision products. Our production line is twice as fast as an ordinary one and the specification tolerances are much smaller.
A2）We have our own factory and test center.We can perform all necessary tests to ensure product quality, including chemical component analysis, mechanical property tests, technical property tests, and visual inspection.
A3）we have gained BV and SGS authentication.
Q3: How long is your delivery time?
-Sample Order: 1-3 days after receipt of the full payment.
-Stock Order: 3-7days after receipt of the full payment
-OEM Order: 12-20days after receipt of the deposit.
Q4: How can we get the offer?
A: Please offer the specification of the product, such as material, size, shape, etc. So we can give the best offer.
Q5: Can we get some samples?Any charges?
A: Yes, you can get available samples in our stock.Free for real samples, but customers need to pay the freight cost.
Q6: Can you arrange the shipment?
A: Sure, we have a permanent freight forwarder who can gain the best price from most ship companies and offer professional service.
Q7: Can we visit your factory?
A: Warmly welcome once we have your schedule we will pick you up.
We will contact you within 1 working day, please pay attention to the email with the suffix “@tytgg.com.cn”.